Our Privacy Policy outlines how we collect, use, and protect your personal information to ensure your privacy is always a top priority.
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://www.catexteriors.pro (the “Site”).
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
Our site uses a third-party service to match browser cookies to your mailing address. We then use another company to send special offers through the mail on our behalf. Our company never receives or stores any of this information and our third parties do not provide or sell this information to any other company or service.
We collect Device Information using the following technologies:
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
We collect your mobile phone number for the purpose of business-related communications. These include but are not limited to appointment confirmations, service updates, technician arrival notifications, quote generation notices, and estimate delivery confirmations. Examples of such messages include:
These messages are intended to keep you informed and updated about the services you have requested.
Additionally, we may occasionally use your mobile number to send marketing or promotional SMS messages. These may include limited-time offers, discounts, events, and other relevant marketing communications. You can opt out of marketing-related SMS at any time using the options provided in the Marketing Communications section below.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example we use Google Analytics to help us understand how our customers use the Site–you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by:
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
Depending on where you live, you may have specific rights regarding your personal information. These rights may include:
The right to know: The right to request that we disclose the personal information we’ve collected, used, or sold about you in the past 12 months.
The right to correct: The right to request that we correct inaccurate personal information that we maintain about you.
The right to delete: The right to request the deletion of your personal information that we have collected, subject to certain exceptions.
The right to opt-out: The right to opt-out of the “sale” or “sharing” of your personal information.
If you are a resident of California, you have the right to access the Personal Information we hold about you (also known as the ‘Right to Know’), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below.
A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.
We use the following cookies to optimize your experience on our Site and to provide our services.
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
The Site is not intended for individuals under the age of 18.
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by:
Monday: 9:00 AM – 6:00 PM
Tuesday: 9:00 AM – 6:00 PM
Wednesday: 9:00 AM – 6:00 PM
Thursday: 9:00 AM – 6:00 PM
Friday: 9:00 AM – 4:00 PM
Saturday: 9:00 AM – 4:00 PM
Sunday: Closed
For general marketing inquiries, including public relations, branding requests, sponsorships, use of our logo or brand assets, or any other communication related to marketing, please contact our marketing department at [email protected].
If you wish to opt out of marketing communications (Email, Phone Calls, SMS, Direct Mail, Etc.), you can contact us directly or use our opt-out form linked HERE. The form will allow you to:
We respect your preferences and will honor all opt-out requests in a timely manner.