The job we hired Cat-Exteriors for was painting our entire house with the cool wall system by tex-coat and installing a retaining wall and pouring a small slab of concrete for our jacuzzi. There were a few hiccups along the way, mainly that the normal team the would serve my area (inland empire) was down with covid. The team that was arriving everyday was all the way from LA (about 2 hours away) they made some mistakes like getting paint everywhere, not putting back anything they moved, not properly reinstalling lights, not reassembling the stone garden beds they moved etc. It just took reaching out to the project manager Tim. He was EXTREMELY responsive, and came out with another crew promptly and fixed everything even working himself until everything was absolutely beautiful and perfected. I'm thoroughly pleased with the overall job, especially the professionalism and courtesy bestowed by the project manager who went above and beyond to perfect the job and even helped me with some of the tasks beyond the scope of the job like moving the jacuzzi onto the new slab. I'm so greatful! We love the look it feels like we have a new house!